This Privacy Notice provides information as to how and why personal information is collected by Lucy Badham Photography, how it is used and kept securely and how you can contact me about your data.
How personal data is collected
Personal data of customers is collected primarily when a client makes an enquiry or booking with Lucy Badham Photography, by phone, email, via the contact form on the website or in person. Contact details are also given when a raffle prize or silent auction prize is awarded and when a Gift Voucher is purchased.
Why personal data is collected
Lucy Badham Photography collects and holds personal data on the legal basis of legitimate interest, in order to communicate with clients and prospective clients regarding photography services, respond to enquiries and process orders.
Where opt-in permission is given, Lucy Badham Photography communicates news and offers from time to time.
What personal data is held
Client data is held on the legal basis of legitimate interest. The information held includes information provided by the client or prospect including name, address, phone number and email address. It may include children’s names and ages, details about pets and requirements for a photoshoot.
After a photoshoot has taken place, digital images from the photoshoot are held in digital format. Small printed layouts for multi-image compilations are sometimes printed for reference as part of order processing. Order forms completed in person are held in hard copy in folders.
Lucy Badham Photography has a current validated Payment Security Compliance (PCI DSS). Payment is taken securely via debit or credit card in person or by phone via payment terminal or via bank transfer.
How data is used
Contact details are used to respond to enquiries, to communicate with the customer, to process and fulfil orders and to provide the customer with important information relating to their photoshoot and images.
Where opt in permission is given for marketing purposes, news and offers relating to the products and services of Lucy Badham Photography are communicated from time to time.
Lucy Badham Photography will not share your personal information with third parties without your express prior permission.
Digital photographs are retained for the occasion that the client requires reprints or further images or has any queries relating to the images. It has been possible to supply a client with their photographs after they have had their copies stolen although it is the responsibility of the client to back up any digital images they purchase.
Where personal data is held
Booking information and details of client orders are held digitally and backed up securely. Orders placed in person are kept in a secure structured filing system in hard copy.
Images from a family or pet portraiture session are viewed in person, digitally, and are password protected. Digital images for business clients are presented via a private link on the website of Lucy Badham Photography. Contact details of current clients are in the mobile directory of Lucy Badham so they may be easily contacted before and after the photoshoot.
How data is transferred
Portraiture Sessions are confirmed in a letter sent via email via Microsoft Outlook.
Please refer to the separate section below for the Privacy Policy relating to the website.
How long is data retained
Personal data including images are currently retained for up to fourteen years. This time period will be reduced shortly and at that time, this Policy Notice will be updated with the revised timeframe. Lucy Badham Photography will endeavour to notify clients prior to the deletion of the images. It is recommended that portraits are purchased at the in-person viewing or within six months after viewing.
Lucy Badham Photography is obliged to comply with legal requirements for the retainment of financial records which may include personal data for tax purposes for up to seven years.
Where permission has been given for images to be used by Lucy Badham Photography for marketing purposes, images and permissions will be retained and used unless or until consent is withdrawn.
Queries and withdrawing consent
If you have any queries about your personal data or would like to withdraw consent for Lucy Badham Photography to store and use your data, please call 07973-629297 or email lucy@lucybadham.co.uk.
Your data will then be handled in accordance with GDPR rules.
Changes to this Privacy Notice
Lucy Badham Photography keeps this Privacy Notice under review and will make changes from time to time. The latest version of this policy will always appear on this page.
BELOW IS THE PRIVACY POLICY WHICH RELATES TO THIS WEBSITE:
Your Personal Data:
What we need
This website will be what is known as the "Controller" of the personal data you provide to us, which may include name, address, email and so on.
Why we need it
Your data is collected primarily for fulfilment of your orders and relaying of messages you send through this website.
What we do with it
Your data provided to this website is relayed to the website owner, and is archived by the website service provider Theimagefile.com. The service provider data archive exists primarily in Ireland.
How long we keep it
Your online order data is stored for a number of years as required by tax law. Some aspects of your online order data can be anonymised at your request and to the extent allowable by law. Your other non-order data (i.e. marketing or messaging data) can be deleted or anonymised at your request, as per requirements of General Data Protection Regulation (GDPR). You may also unsubscribe from marketing communications at any time.
What are your rights?
If at any point you believe the information we process on you is incorrect, you may request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter. Unless otherwise stated in this document, the managing director of this website acts as the EU Data Protection Officer (DPO) and can be reached from the contact page of this website.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner's Office (ICO).
What are cookies?
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to "remember" you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie"). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as "first party cookies"), or by other websites who serve up content on that site ("third party cookies").
Cookies on this website
This website uses cookies for a variety of different purposes. These include those that are "strictly necessary" for technical reasons; those that enable a personalized experience for visitors and registered users; and those that interact with selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action, such as clicking a "like" button. Below is a description of each category of cookies that are in use, along with specific examples.
Strictly Necessary
These are the cookies that are essential for websites to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions, as well as to save the contents of virtual "carts" on sites that have an e-commerce functionality:
sid - temporary session cookie identifier, used for login sessions and shopping cart
tif_cem - temporary session cookie for current email, used for secure albums requiring email login
tx1_EGS - temporary session cookie storing search term for album searches
tx1_fmm - temporary session cookie allowing viewing desktop site from mobile & vice versa
tx1_vprefp - persistent cookie remembering your preference when you close certain notifications on this website (Cookie Bar, Announcement Bar, and related) Unless otherwise noted below, we do not use cookies for optional functionality, AB testing, performance, advertising and so on.
Third Party/Embedded Content
This website may make use of different third party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from YouTube and Vimeo, or tracking services such as Google Analytics. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.
Controlling cookies
Visitors may wish to restrict the use of cookies, or completely prevent them from being set. Most browsers provide for ways to control cookie behaviour such as the length of time they are stored - either through built-in functionality or by utilizing third party plugins.
To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on advertising cookies, and how to manage them, visit youronlinechoices.eu (EU based) or aboutads.info (US based).
It's important to note that restricting or disabling the use of cookies can limit the functionality of sites, or prevent them from working correctly at all.
Web beacons and other tracking technologies
Both websites and HTML e-mails may also contain other tracking technologies such as "web beacons". These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, the web beacons may still load, but their functionality will be restricted.
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